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About 45 minutes
Wed , 9 Nov 2022 12:00 pm (AEDT)

How To Govern Your Third Party Marketplace Customer Experience

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About this event

About 45 minutes
Wed , 9 Nov 2022 12:00 pm (AEDT)

How do you control the customer experience when relying on 3rd party sellers for part of the sale?

Join Britt Rinker, VP Customer Success & Growth, ​​​Marketplacer and Dylan Bookless, Chief Executive, MedCart Australia.

In this 45-minute webinar, you’ll get answers to questions like:

  • How can a Marketplace strategy help me meet my customer's rising expectations
  • How to create the best customer experience, with insight from MedCart
  • What factors are dictated by the Marketplace vs. how sellers contribute to CX

And ask your own questions along the way.

Hosted by

GUEST SPEAKER

Dylan Bookless
Dylan Bookless

CEO @ MedCart Australia

Dylan Bookless is CEO of Medical Tech Startup, MedCart Australia. Dylan has a background in eCommerce and marketplaces having managed global brands on global marketplaces and being a founding team member of the Catch Marketplace when it launched back in 2017. Dylan recently set up an eCommerce function at Asahi lifestyle Beverages before taking on the role at MedCart.

TEAM MEMBER

Britt Rinker
Britt Rinker

VP Customer Success & Growth @ Marketplacer

With more than 10 years of combined retail and ecommerce experience in both Australia and the US. Britt brings a 360-degree industry view of customer and product insight, enhancing the company’s deep commitment to guiding customers through strategic eCommerce transformation.

Hosted by

GUEST SPEAKER

Dylan Bookless

CEO @ MedCart Australia

   

Dylan Bookless is CEO of Medical Tech Startup, MedCart Australia. Dylan has a background in eCommerce and marketplaces having managed global brands on global marketplaces and being a founding team member of the Catch Marketplace when it launched back in 2017. Dylan recently set up an eCommerce function at Asahi lifestyle Beverages before taking on the role at MedCart.

TEAM MEMBER

Britt Rinker

VP Customer Success & growth @Marketplacer

   

With more than 10 years of combined retail and ecommerce experience in both Australia and the US. Britt brings a 360-degree industry view of customer and product insight, enhancing the company’s deep commitment to guiding customers through strategic eCommerce transformation.

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