Marketplacer may update this list from time to time by posting an updated version at marketplacer.com/legal.  If you would like to receive an email when we make updates, email [email protected]. Â
Capitalized terms have the meanings given to them in Marketplacer’s Business Services Agreement available at marketplacer.com/legal.
Subprocessor | Purpose | Location |
---|---|---|
AWS | Hosting services, including hosting of Operator’s Marketplacer instance | Australia, US or EU based on customer region |
M Insights: optional Operator-specific data and insights service. | Australia | |
Adverts and order syncing service with third party commerce platforms. | Australia | |
Production database back-ups. | Australia, US or EU based on customer region | |
Heap | Analytics information about use of seller and admin portals. | US. |
Rollbar | Error tracking, logging and monitoring and related analytics. | US. |
Datadog | Event monitoring, bug tracking and related analytics. | US. |
Cloudflare | Firewalls and security (Seller and Admin portals). | US/Global |
Github | Issue tracking. | US. |
Crowdstrike | Security. | US. |
Slack | Internal and customer communication. | US. |
Planhat | Customer success platform. | Sweden |
Zendesk | Customer support. | US. |
Tableau | Internal reporting. | EU West (Ireland) |
Google Analytics | Analytics for the purposes of M Insights, an optional data insights tool available to Operators | US. |
Avalara Inc** | Enables Marketplacer to calculate and administer tax obligations within the US. | US. |
Snowflake | Data analytics and insights; data download service. | Australia, US or EU based on customer region |
Linode | Hosting test server. | US, AU, UK. |
External Providers and Integrations | To the extent Operator requires Marketplacer to act as a subprocessor for any External Provider or accesses any Integrations. |
**US customers only
Affiliate Subprocessors | Purpose | Location |
---|---|---|
Marketplacer Pty Ltd | Services and support | Australia |
Marketplacer, LLC | Services and support | United States |
Marketplacer (NZ) Limited | Services and support | New Zealand |
Marketplacer (UK) Limited | Services and support | UK |