Marketplacer may update this list from time to time by posting an updated version at marketplacer.com/legal.  If you would like to receive an email when we make updates, email [email protected]. Â
Capitalized terms have the meanings given to them in Marketplacer’s Business Services Agreement available at marketplacer.com/legal.
| Subprocessor | Purpose | Location |
|---|---|---|
| AWS | Hosting services, including hosting of Operator’s Marketplacer instance | Australia, US or EU based on customer region |
| M Insights: optional Operator-specific data and insights service. | Australia | |
| Adverts and order syncing service with third party commerce platforms. | Australia | |
| Production database back-ups. | Australia, US or EU based on customer region | |
| Heap | Analytics information about use of seller and admin portals. | US. |
| Rollbar | Error tracking, logging and monitoring and related analytics. | US. |
| Datadog | Event monitoring, bug tracking and related analytics. | US. |
| Cloudflare | Firewalls and security (Seller and Admin portals). | US/Global |
| Github | Issue tracking. | US. |
| Crowdstrike | Security. | US. |
| Slack | Internal and customer communication. | US. |
| Planhat | Customer success platform. | Sweden |
| Zendesk | Customer support. | US. |
| Tableau | Internal reporting. | EU West (Ireland) |
| Google Analytics | Analytics for the purposes of M Insights, an optional data insights tool available to Operators | US. |
| Avalara Inc** | Enables Marketplacer to calculate and administer tax obligations within the US. | US. |
| Snowflake | Data analytics and insights; data download service. | Australia, US or EU based on customer region |
| Linode | Hosting test server. | US, AU, UK. |
| External Providers and Integrations | To the extent Operator requires Marketplacer to act as a subprocessor for any External Provider or accesses any Integrations. |
**US customers only
| Affiliate Subprocessors | Purpose | Location |
|---|---|---|
| Marketplacer Pty Ltd | Services and support | Australia |
| Marketplacer, LLC | Services and support | United States |
| Marketplacer (NZ) Limited | Services and support | New Zealand |
| Marketplacer (UK) Limited | Services and support | UK |