This growth comes at a time when Analyst firm Gartner is forecasting that, by 2023, organisations operating an enterprise marketplace for more than a year will typically see at least a 10% increase in net digital revenue as a result.
Ganon says his company’s rapid growth has been aided by its adoption of the Marketplacer platform. Underpinning major sites such as Myer and Woolworths, it allows tight integration with KG Group’s back-end systems.
“This allows us to rapidly process and fulfil orders and provide follow-up customer support,” he says. “We are working to have a presence on every marketplace that is using the Marketplacer platform.”
Ganon says having now had considerable experience with Marketplacer, it’s now possible to be up and running on a new marketplace in about a week.
“This means we can quickly take advantage of new opportunities as soon as they are identified,” he says. “Each new site means we can access a new group of customers and further grow our business.”