The Marketplacer platform is more than just technology
We’ve developed a methodology to help our customers leverage our 10+ years of experience, learning and collective expertise to execute their own comprehensive strategies.
Our pillars
Deep Expertise
15 years of building, owning and managing marketplaces within multiple geographies and industries has allowed us to craft proven methodology and technology to supercharge our member commerce.
Partnerships
We don’t transact, we partner with our members and trusted relationships. From strategy to implementation and beyond – our team are dedicated to supporting and driving the sustained growth of our clients. Our job is never done.
Technology
We think what others don’t, build what others can’t, or improve what already exists – and then we accelerate these with our tech, platform and integration partners to make them even better. All done with the underlying design principles of scalable and connectivity.
From launch all the way through to day-to-day operations
The Platform For Success is a process that has been created to guide you through the three components of our methodology; Discovery, Technology and Success, to ensure the ongoing success of your marketplace, from launch through all the way to day-to-day operations.
Discovery
Build your marketplace using our adaptable architecture that lets you shape your solution around
existing eCommerce investments.
Scoping & Strategy Sessions
The Scoping and Strategy session helps you first define the strategic benefits of creating an insights-led marketplace and second, connect the business’ industry insights with Marketplacer’s in-depth knowledge of marketplaces to ensure that adopting a marketplace strategy is the right direction for you.
Commercial Workshop
The Commercial Workshop outlines the options available to you for monetising your marketplace. You’ll be provided with an overview of the typical revenue and cost levers. The outcome of this session will be a modelled three-year capital budget, and profit and loss statement.
Technical Scoping Sessions
The Technical Scoping session presents you with a proposed architectural design of your marketplace, relevant to your industry and business needs. We will outline the integration approach and the scope of this process as well as your migration plan and schedule. You will be supplied with technical documents and designs.
Technology
We think what others don’t, build what others can’t, or improve what already exists – and complement it all with our flexible tech, platform and integration partners. All backed by the underlying design principles of scalable and frictionless connectivity.
Success
We strive to create successful outcomes with our people, our communities, our partners and our customers.
The final stage covers the implementation and managed service aspect of the marketplace, ensuring your solution is optimized, your team are supported and your business is well-positioned to generate true commercial value.
- Dedicated customer success managers based in Australia and USA
- Stay connected with Zendesk communication and support tickets
- Local steering committee and access to Marketplacer leadership team
- Helpful knowledge base filled with articles, FAQs and how-to guides
- Reliable service with defined performance criteria and responsive support
- An active community with hosted events, webinars and promotion opportunities
How It Works?
Discover the Marketplace platform that supports operators to seamlessly manage their digital commerce strategy while delivering the experience sellers want and shoppers expect.
Partners
Build and strengthen your marketplace platform with a large assortment of tools, services and solutions from our highly experienced technology partners – endorsed by Marketplacer.
About Us
In a world defined by technological disruption and global ecommerce trends, we help business leaders future proof their business model through the transformational power of the marketplace.